Privacy Policy — CanchaPress

1. Who We Are

CanchaPress is a SaaS platform that provides website and content management tools for padel clubs. We are operated by BuiltByGo Ltd.

Contact: [email protected]

2. Data We Collect

We collect the following personal data:

Account data: email address, name, company name
Payment data: processed by Stripe — we do not store card details
Usage data: pages visited, features used, AI generation requests
Club content: posts, team information, settings you enter into the CMS

3. How We Use Your Data

Providing and improving the CanchaPress service
Sending transactional emails (account setup, invoices, important updates)
Processing payments via Stripe
Analysing usage to improve the platform

4. Data Sharing

We share data with:

Stripe — payment processing
Supabase — database and authentication
Resend — transactional emails
Cloudflare — hosting and CDN
Anthropic — AI site generation features

We do not sell your data to third parties.

5. Your Rights (GDPR)

If you are in the EU/EEA or UK, you have the right to:

Access your personal data
Correct inaccurate data
Request deletion of your data
Object to processing
Data portability

To exercise these rights, email [email protected].

6. Data Retention

We retain your account data for as long as your account is active. Upon account deletion, personal data is removed within 30 days. Anonymised usage statistics may be retained indefinitely.

7. Cookies

CanchaPress uses essential cookies for authentication only. We do not use advertising or tracking cookies on our platform.

8. Changes to This Policy

We will notify you by email of any material changes to this policy.